Overview
The Centennial Care managed care organizations (MCOs), in collaboration with the New Mexico Human Services Department (NM HSD), Medical Assistance Division (MAD) and Quality Bureau (QB), are offering annual training on the statewide reporting requirements for personal care services (PCS) providers. This training will help providers meet their obligation for Critical Incident Training.
The training encompasses how to report critical incidents to each individual MCO and through the HSD Critical Incident Reporting Portal. All allegations of the following types of critical incidents must be reported:
- Abuse, neglect and exploitation.
- Emergency services, hospitalization and death.
- Involvement of law enforcement.
- Environmental hazards that compromise the health and safety of a recipient.
- Missing recipients.
Registration
Participants can register to attend one of the following webinar trainings:
- Tuesday, Sept. 21, 9 to 11 a.m.
- Thursday, Sept. 23, 2 to 4 p.m.
This is an interactive presentation. The panel will answer questions throughout the presentation and there will be a question-and-answer session at the end. Click the button below to register for the session that best fits your schedule.
After you register, you will receive an email with the webinar link and login instructions.
Thank you for your participation in this training. For questions about each session, please visit the Contact Us page.